Delivery & Returns

 

PAYMENTS:

I accept debit and credit card payments, PayPal and Apple Pay.

SHIPPING:

Once you place your order it will be processed and shipped within 5 - 7 business days. Paintings will be packed very carefully in custom made cardboard boxes or crates with layers of bubble wrap. All prints will be rolled and shipped in extra strong cardboard tubes. Once shipped, you will receive an email with your tracking details and expected delivery date. All shipments will require a signature upon delivery.

SHIPPING COSTS:

I offer free UK and International delivery on all products. All paintings will be insured in case anything should happen in transit.

DUTIES & TAXES:

Please note that import duties, taxes, and charges are NOT included in the item price or shipping cost. These charges are the buyer's responsibility. I have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.

RETURNS & REFUNDS:

If your piece gets lost or damaged, a replacement or full refund will be offered. If you are unhappy with your piece or just change your mind, a partial refund will be offered (5% will be taken off the original price to cover my time, insurance and shipping costs. For example, if you spent £1000 and then decided to make a return, I will refund you £950 or 95%). Once the return is advised within 5 days - customer pays Tracked and Signed return shipping. The refund will be processed once the return is received in its original condition and undamaged.